Page: Hair Salon Lower Hutt | Beauty Spa Lower Hutt - Last updated: 3rd December, 2023
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OUR ACCOLADES IN FASHION
Salute, the esteemed recipient of six International Skin Transformation Awards, has truly redefined the realm of skincare excellence. And with multiple colour and cut awards in New Zealand and beyond under their belts, Chinney and Michael will take you on a journey of transformation. Our unwavering commitment to innovative products and personalised customer care has made us a leader in salon and day spa services.
Experience the transformative power of Salute as we continue to inspire our clients to embrace their own journey towards radiant inner beauty and self-confidence.
Salon and Spa Etiquette
At Salute Hair & Day Spa, we offer the opportunity for you to enjoy not only beautiful treatments, but also a tranquil and peaceful environment. Please respect the quiet and privacy of other Salon and Spa guests by using a lowered voice and turning off mobile phones. For your comfort, the Spa is a child-free area.Some of our Spa services include the full use of our retreat room, with complimentary refreshments.
< class="style-">Please notify our front desk manager whilst booking your treatments if you have high blood pressure, allergies, other physical ailments, or if you are pregnant.>
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Cancellations must be advised 24 hours in advance or charges will apply
Our Commitment to You
We deeply value your time and our team's efforts. Our booking policy is designed to enhance our services and offer you a seamless experience. Please take a moment to familiarise yourself with the key points below.
Our Booking Deposit
To ensure a seamless experience for your upcoming appointments, we've introduced a booking deposit of $50. This deposit will be conveniently subtracted from your total service cost during your appointment. Alternatively, if you decide not to proceed with the service, it will be credited to your account for future use. This flexible deposit can be applied towards any of our offerings, serving as a helpful way to support our efficient business operations and offer a fair booking system for everyone.
Cancellation and No-Show Policy
We understand that life can sometimes present unexpected changes. With this in mind, we kindly ask for a minimum of 24 hours' notice if you need to cancel or reschedule your appointment. Failure to provide this notice may result in a charge equal to your $50 booking fee, which will be retained or required before scheduling future appointments.
In case of short notice cancellations, you have two options:
- Send a friend or family member in your place.
- Pay a $50 late notification fee.
Deposits and booking fees are non-refundable.
No-Show Fee
When a no-show occurs without reasonable notification, a $50 fee will be charged to your nominated card on file. This fee reflects our commitment to optimizing our services and respecting the time of both clients and staff.
Why It Matters
No-shows have a profound impact on our business. They lead to lost revenue opportunities and disrupt our operations. When a client doesn't show up for a scheduled appointment, the potential income and valuable time are lost, affecting the entire team. As a small business, these instances are particularly challenging for us.
Your Role
Your support is crucial in upholding the integrity of our services. By booking with us, you acknowledge and agree to abide by our Booking, Cancellation, and No-Show Policy. We truly believe that your respect for our time enhances the experience for everyone.
Staying Connected
To help you stay on track, we provide automated reminders via email or text. Please ensure we have your accurate contact details to receive these reminders. Confirming your appointments with us ensures a smooth process for you and fellow clients.
Thank you for your understanding and co-operation. We look forward to seeing you and providing you with the exceptional service you deserve.
< class="style-">We are a unisex, non-binary environment. Everyone is invited to enjoy our services.>
< class="style-">Our extremely popular Gift cards can be purchased either online or at our reception for any dollar denomination or listed service from our menu. Present upon arrival prior to your service to redeem these. Unredeemed amounts will be stored on the card for future use, please refer to our website for more terms and conditions.>
"I would like to share my experience over the last few months but especially today... Thank you ‘Angel' who is in training & does the best hair/ head massages. Every time I go it’s so relaxing having her shampoo, condition & massage nourishing products into my hair. Make sure you book and have the experience I have had. Keep up the great work Angel. See you again soon."
- Christine
"This is by far the best place in town! Hair, nails, treatments - anything your pretty little heart desires. Such a great and capable team and what a wonderfully indulgent ambience. Best thing of all - the vibe is very welcoming, friendly and fun despite the sense of luxury you feel. Best place to go to feel revived and pampered."
- Johana
"Had the most wonderful Facial with Ann. Felt like a mini holiday, from the moment I arrived, the robe , the retreat room it really is all a lovely vibe! Ann has confidence gained by years of experience and I absolutely love that especially when you want good solid advice on your skin. Ann delivered a wonderful results driven facial that was so relaxing I almost fell asleep it included the most amazing massage as well. It’s really lovely to have a treatment from a lovely person who genuinely cares and loves their job and a great reminder to stop and have some time for yourself."
- Emma
Our Loyalty Programme
To recognise and reward you for being a star customer of Salute, we have come up with our 'Salute Stars' Loyalty Program
For every $400 you spend on Salute salon and spa treatments, services and products, you get a star. When you have reached two and a half Salute Stars ($1,000), you are entitled to redeem a well-earned free treat from our Lieutenant Menu. When you have 5 Salute Stars ($2,000), you can redeem a well-earned free treat from our Admiral Menu.
The more you spend, the faster you move through the ranks! And the more well-earned free treats you get.
2 1/2 STARS LIEUTENANT
Kerastase Thermique
A blowdry and heat-styling cream designed to treat & protect weakened and damaged hair.
Eye Trio
Brow Shape, Brow Tint and Lash Tint
Skin Health Check
An in-depth diagnosis of your skin and prescription of home care with our expert Skincare Specialist.
Wash and Blow Dry
A relaxing and thorough shampoo and condition with massage
Any service from our Dry Bar menu
5 STAR ADMIRAL
Ultra Fusion Express Facial
Deep cleansing facial using Ultraceuticals sonophoresis
Microdermabrasion
Targets deep exfoliation and skin resurfacing
Lash Lift includes Lash Tint
Wash and Blow Wave plus Treatment*
A relaxing shampoo and condition with massage plus a hair treatment to bring your hair back to life
Cut and Blow Wave*
*Conditions apply see reception for details.
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- Your Salute Star rewards can be added on to any treatment or service, any day of the week.
- Your Salute Star rewards may be gifted to your friends and family members.
- (See reception to make this happen)
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- Your We Salute You Star rewards are valid for 2 years from the day they are earned.
- Expired Salute Stars cannot be credited back to your account.
< class="style-">We will include your Salute Star rewards balance in our email newsletters to you, and you can ask reception for a balance at any time. Your update emails will also contain special offers – please make sure we have your correct email address.>
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- You can redeem only one reward per visit.
- Your Salute Stars reward appointments are subject to availability.
- Sorry, but we do not run the Salute Star programme for any bookings in December.
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- Salute Stars don’t attach to Appearance Medicine services.
- You can only choose rewards from the We Salute You Menu – Stars cannot be exchanged for cash or any other service.
- You don’t earn Salute Stars on purchases of gift vouchers. Stars are earned by the person redeeming the voucher.
- If you book a Salute Star service from the menu and don’t show up, your stars associated with that service will be forfeited.
